most e-commerce has all my personal info including KYC and my full product ratings, and recently i realized that i already given my full address, legal name, phone number, bad ratings and some photos, etc on this e-commerce. i tried contact the customer service but they said they cannot remove any of these data and its permanent.

should i worry about this?

  • solrize@lemmy.ml
    1·
    5 days ago

    KYC isn’t really an e-commerce thing, it’s more for financial institutions. Like for example, you have to show ID to open a bank account. Online shops will normally ship stuff to whatever address you give them and not ask for ID except for a few special types of product. Depending on their antifraud settings, you may have to call your credit card company to authorize shipping to that address, but the online vendor doesn’t have to find out your home address.

    Product ratings and stuff: well why did you give them that info in the first place?

    Yeah for info you’ve already given them, there’s not much you can do to get it back. You can of course be more careful going forward.

    • sem@lemmy.blahaj.zone
      1·
      4 days ago

      What kinds of transactions is kyc required and when is it legal to give false names to a business for privacy protection?

      • solrize@lemmy.ml
        2·
        4 days ago

        IANAL but KYC is a set of laws for banks and other regulated businesses. See https://en.wikipedia.org/wiki/Know_your_customer

        Re ordering stuff pseudonomously, the main issue is probably payment, since credit cards are financial products and ARE subject to KYC laws. For other stuff, unless it’s regulated (some kinds of medications and hazmat, etc.), the merchant probably doesn’t care who you are, as long as they get paid.

        I’ve sent cash in the mail on some occasions, mostly for small personal transactions, partly for privacy and partly for convenience.

        • sem@lemmy.blahaj.zone
          1·
          4 days ago

          Interesting then, a business like privacy.com lets you pay other businesses anonymously, but i assume if there is a problem and the police subpoena them, they’ll turn over your real information.

          • solrize@lemmy.ml
            2·
            4 days ago

            I’m unfamiliar with privacy.com (I have to be suspicious of a biz with such an expensive domain name) but yeah, if you’re evading the cops you’re in a different world than most of us who just want to make some friction between marketroids and our personal info.